
I had a client today who’s computer would not boot into Windows. They had a Dell OptiPlex when they started up the computer they would receive this error:
“Previous attempts at booting this system have failed at
checkpoint [USBd].”
Facts:
During troubleshooting I turned the printer off before and during startup and both option allowed to me to boot into Windows, with no problems. This is what lead me to believe the computer was looking at the memory card reader on the printer for a boot option.
Solution:
I asked if they had any new hardware. They said they had recently installed a printer. I took a look at the printer and it had the memory card reader built in. The BIOS had a setting called “USB emulation” and it was set to enable. I disabled the USB emulation and set the boot sequence to the local hard drive. The computer no longer looked at the printer for a boot option and booted correctly.